Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name and email address, when you join a waitlist, create an account, or contact us.
• Account and authentication information if you sign up for an Azalea Labs account.
• Payment and subscription information when you purchase or manage a subscription. Payment card information is processed by our payment providers and is not stored by us in full.
• Usage information, including pages viewed, interactions, approximate device information, and analytics events.
• Communications you send to us, including support inquiries and other messages.

2. How We Use Information

We may use information we collect to:

• Provide, operate, maintain, and improve our website and services.
• Create and manage user accounts.
• Process subscriptions, payments, and related account requests.
• Respond to inquiries, send service messages, and provide support.
• Understand how users interact with our site and improve performance, features, and content.
• Protect the security and integrity of our services and prevent misuse.
• Comply with applicable legal obligations.

3. Cookies and Analytics

We may use cookies and similar technologies to keep the site functioning, remember preferences, measure traffic, and understand product usage. We may also use third-party analytics tools to help us understand engagement with our website and services.

4. How We Share Information

We may share information with:

• Service providers that help us run the website and our business, such as hosting, analytics, authentication, email, database, and payment providers.
• Professional advisors or counterparties as reasonably necessary for legal, compliance, or business operations.
• Government authorities or other third parties when required by law or to protect rights, safety, and security.
• A buyer, investor, or successor entity in connection with a merger, financing, acquisition, reorganization, or sale of assets.

We do not sell personal information for money.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

6. Your Choices

Depending on your relationship with us and where you live, you may be able to:

• Request access to, correction of, or deletion of certain personal information.
• Opt out of marketing emails by using the unsubscribe link in those messages.
• Disable cookies through your browser settings, though some site features may not function properly.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet or method of storage is completely secure.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may revise the effective date above and take other steps as appropriate under the circumstances.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at neel@azalea-labs.com.